Account Manager – Cloud and Infrastructure Market

US - DC - Remote, US - DC - Washington Ref #8977 27-May-2021

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.  

We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.

Job Responsibilities

The Account Manager is responsible for developing and cultivating strong client relationships, providing strategic direction, and addressing the client’s needs relative to Viasat’s Secure Network Systems (SNS) business portfolio. The ideal candidate will look to not only deliver a customer experience but navigate complex enterprise organizations to drive utilization and account expansion for our largest customers.

  • Focus is on understanding and providing strategic solutions and leadership for client accounts, understanding the client's objectives and challenges, developing strategies, and identifying solutions to accomplish customer goals. The ideal candidate should endeavor to become a trusted advisor and partner engaging C-suite executives to individual employees often acting as a liaison between internal teams to ensure the customer needs are being met.
  • Success in this area includes providing understanding and feedback to Viasat Engineering, Marketing, etc. in order to influence roadmap development and on-going value add solutions that transition successfully into the market.
  • The successful candidate should be capable of demonstrating a track record of client relationship development and expansion – solid experience in formulating and driving long-term strategic account plans – and the capability to guide and influence market-based development programs effectively.
  • The candidate will be highly organized, detail-oriented, a proactive self-starter, have excellent verbal and written communication skills, and is a team player.
  • The job requires a strong technical background related to enterprise, infrastructure, and cloud solutions. Most likely has worked with or for a world-class infrastructure equipment provider and has 5-7 years or more of related experience. 

As a leader with an entrepreneurial, proactive spirit that has experience growing business, you will rapidly understand ViaSat capabilities and customer needs and grow the business. You will contribute to the development and implementation of strategic plans and initiatives. You will work in cross-functional, geographically diverse teams, and have the opportunity to develop and execute a vision for how to take ViaSat to a higher level of impact and influence with our customers. You will have the flexibility to work remotely, and/or perform in a small office environment with minimal management oversight.

  • 15+ years of experience working in the infrastructure, networking, and security, or security services business areas in the greater DC metro area
  • Proven experience to cultivate large strategic sales in a multi-faceted client organizations
  • Proven ability to educate potential customers on applications, understand their problems, and promote the use of leading-edge communications, infrastructure, networking and security products
  • Ability to understand customer problems and contribute to the solutions development process
  • An established network of contacts within the DoD/IC/Federal and Integrator communities
  • Bachelor's Degree or equivalent experience
  • US government position. US Citizenship required.
  • Active DoD Secret Clearance
  • Ability to travel up to 50%
  • Located in Washington, DC area or east coast is preferred but we’re open to discussion
  • Active TS or TS/SCI Clearance

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Additional Requirements and information

Minimum education:

BA/BS or equivalent experience

Years of experience:

15-20 years


Up to 50%


US Citizenship Required


Active United States Secret Clearance

Worker Classification:


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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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