Business Applications Scrum Master

US - CA - San Diego Ref #8647 27-Apr-2021

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.  

We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.

Job Responsibilities

  • We are looking for a Scrum Master to join the Global Business Applications team to support the technology efforts within Facilities and Legal. This is a new and exciting role, where you will:
  • Partner closely with the Product Owner and stakeholders to help achieve business strategies for Facilities, Legal, and IT 
  • Act as the "glue" for the product team by removing impediments for the developers and ensuring Scrum ceremonies are followed
  • Develop and maintain Dev Ops metrics to help drive team performance and leveraging/aligning to enterprise initiatives (Cadence, Grafana dashboards, etc.)
  • Encourage continuous improvement in Agile and Dev Ops practices. Join the Agile Communities of Practice to collaborate with Scrum Masters across the company.
  • Gather requirements for projects related to business application implementation, AI/ML, RPA, data integration and much more
  • Drive efficiencies through the use of customer design thinking (UX/UI) with the adoption of new technology platforms
  • Assist with tracking business outcomes through the use of quarterly objectives and key results (OKRs) in Workboard 
  • Develop automated methods to show business and technology KPI trends 
  • Manage projects using Scaled Agile Framework (SAFe) to meet business roadmap objectives


You have experience managing project delivery from inception through go live and operational support. You’re passionate about success. You obsess over how to help your customers do their job, not their computing environment. You understand different people have different needs to be productive and strive to develop innovative solutions. You identify problems early, clear roadblocks, build trust with other teams, and communicate clearly and concisely. You’re knowledgeable. You love sharing your unique skill set with others. You identify problems, propose solutions and drive implementation. You leverage your agile and scrum expertise to drive innovative solutions across the enterprise. You enjoy working with customers around the world. Challenge excites you. You have a passion for educating, training, designing, building new solutions for a diverse set of customers.
  • 2+ years of experience with Software development and/or Project Management experience in a professional environment using Agile methodologies
  • 1+ years of experience with hands-on Scrum Master experience (i.e., Backlog management, iteration planning, performance measuring). Plus, if experienced supporting multiple teams
  • Experience in a Software Development Environment
  • Experience Agile software and collaboration tools (Jira, Slack, Wiki, etc.)
  • Strong analytical, problem solving, time management and influencing skills
  • Able to support software documentation, as needed
  • Able to resolve conflicts, facilitate discussions, propose viable alternatives, and consider different approaches
  • Have a passion for creating an environment for a successful Agile team
  • Experience or a desire to learn data analytics using Tableau, Power BI and/or other tools
  • Experience with roadmap generation and OKRs are a plus
  • Scrum master certification is a plus
  • Bachelor's degree or equivalent experience
  • US Citizenship

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Additional Requirements and information

Minimum education:

BA/BS or equivalent experience

Years of experience:

2-4 years


Up to 10%


US Citizenship Required



Worker Classification:


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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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