Business Process Manager- Indirect Procurement / Indirect Source-to-Pay (S2P)

US - CA - Carlsbad Ref #7947 11-Jan-2021

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide. 

We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new insights› and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.


As a key member of the Operations Process & Technology group, you will work closely with Supply Chain, Finance, IT, Legal, and Business unit functions to develop and implement the process capability and technology roadmap to improve operational excellence and global scale. A successful candidate will bring a wealth of Business Process and Systems experience as well as strategic thought leadership, will quickly understand the specific business needs of Viasat, and possess the influence needed to gain consensus and drive implementation, moving the business forward while positioning it to scale optimally with projected growth in the future. Together, we can make a better tomorrow! 

  • Develop and own the capability roadmap for Indirect Procurement operations and related Source-to-Pay functions.
  • Provide the vision and multi-year strategic plan for process capabilities and technologies that provides the right pace of transformation in the near and longer term.
  • Lead the global deployment, training, and organizational change of indirect procurement platforms and processes as Viasat enters new countries.
  • Collaborate with a hardworking team of Process Engineers and Analysts, Business Systems Analysts, and Software Developers.
  • Effectively maintain the relationship with partners and end users, revolutionizing their world by delivering what is possible, not just what is requested.
  • Stay abreast of industry trends and the competitive landscape relevant to Source-to-Pay capabilities and technologies to keep Viasat at the top tier edge and differentiated from competition.
  • Utilizing data and industry standard methodologies to write business cases for process changes and new technology investments.
  • Evaluate opportunities for Data Engineering, Data Science, Machine Learning, AI, Robotic Process Automation, and Intelligent Process Automation to transform supply chain management.
  • Foster a culture of agility that embraces minimum viable products (MVPs) and fast feedback/learning as part of process innovation and dynamic course setting.
  • Ensure that project teams are staffed with the right mix of skillsets, knowledge, and talent to be able to deliver the right velocity of transformation.
  • Ensure day to day prioritization is effectively managed and communicated to stakeholder and support teams.
  • Encourage your peers and stakeholders to be creative and develop innovative solutions aligned with the vision.
  • Become a trusted leader and partner across Viasat, delivering solutions at scale that optimize sophisticated business and technical challenges within a flat organizational framework utilizing a mix of ERP, SaaS, and in-house developed solutions.
  • Collaborate with teams internally and externally on standard methodologies, policies & compliance, and help craft the industry future.
  • Develop, refine, and advise on relevant metrics that demonstrate transformation progress and the associated impact to business performance.


  • 8+ years of demonstrated ability in Supply Chain within a high-tech environment
  • Extensive knowledge of operational functions such as Strategic Sourcing, Contract Management, Procurement, Receiving, Financial Accounting, Accounts Payable (AP), and Supplier Management.
  • Experience with Coupa for Procure-to-Pay (P2P)
  • Specialist in operational excellence and continuous improvement
  • Skilled in Process Engineering, business process analysis and management
  • Knowledgeable on industry standard methodology in process and technology solutions
  • Ability to define and articulate business needs and functional requirements of solutions
  • Skilled in Project Management and team leadership
  • Experience with portfolio management and functional technology roadmaps
  • Strong analytical skills to support independent, high velocity, high quality decisions
  • Capable of applying inventive and creative thought processes to resolve sophisticated problems
  • Ability to multi-task and adjust priorities based on workload and direction from management and/or partners in a fast paced, dynamic environment
  • Strong relationship building, teamwork, and communication skills
  • Skilled in articulating value and developing effective business cases
  • Adept at influencing cross functionally, developing consensus, and moving the business forward
  • Strong skills utilizing standard Microsoft tools such as Power Point, Excel, Word, Visio, SharePoint, and Project
  • Bachelor’s Degree in Engineering, IT, or Business; or, comparable business experience in related fields
  • US citizenship required
  • Ability to travel up to 10%


  • Experience with Coupa for Procure-to-Pay (P2P) in a multi-country configuration
  • Experience with Agile/Scrum methodology
  • Agile/Scrum/PMI Certifications
  • Experience with Oracle EBS (R12)
  • Experience configuring Punchouts and cXML Orders, Invoices, and ASNs
  • Experience with SaaS integrations and API capabilities
  • Experience with eSourcing (eRFx) platforms
  • Experience with Contract Lifecycle Management (CLM) platforms
  • Experience with DocuSign eSignature configurations and template management
  • Experience with Business Intelligence Tools
  • Experience with regulated environments such as ITAR, FAA, etc.
  • MBA or Master’s Degree
  • Lean Six Sigma Certifications

Additional Requirements and information

Minimum education:


Years of experience:

8-15 years


Up to 10%


US Citizenship Required



Worker Classification:


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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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