Business Process Manager- Master Data Management

US - CA - San Diego Ref #7750 01-Dec-2020

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide. 

We’re looking for hardworking, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new insights and steadfast in our quest to become the first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.

Job Responsibilities

Are you passionate about a job that challenges you to be proactive, lead technology decisions, and come up with new insights that will push capabilities above and beyond that of your competitors’? Viasat is a unique blend of technical challenge, opportunity to excel, team camaraderie, and a chance to work with industry leaders. Sound exciting? Keep reading.

As a key member of Operations Process & Technology group, you will work closely with Supply Chain, Quality, IT, Engineering, and Business unit functions to develop and implement the systems and technology roadmap to enhance business performance across key objectives like on-time delivery, asset management, time to market, quality, and operational excellence. A successful candidate will bring a wealth of Business Process and Systems experience as well as strategic thought leadership, will quickly understand the specific business needs of ViaSat, and possess the influence needed to gain consensus and drive implementation, moving the business forward in the near term while positioning it to scale effectively with projected growth in the future.

  • Develop and lead the capability roadmap for operational Master Data Management for the effective commercialization of end products.
  • Provide the vision and multi-year strategic plan for process capabilities and technologies that provides the right pace of transformation in immediate and longer term.
  • Lead and grow a hardworking team of Process Engineers and Analysts
  • Effectively maintain the relationship with partners, revolutionizing their world by delivering what is possible, not just what is requested.
  • Stay abreast of industry trends and technology, and the competitive landscape relevant to customer experience capabilities and technologies to keep Viasat at the top tier edge and differentiated from competition.
  • Use Data Engineering, Data Science, Machine Learning, AI, Robotic Process Automation, and Intelligent Process Automation to transform supply chain management.
  • Develop approaches for implementing emerging technologies such as blockchain and IOT.
  • Foster a culture of agility that embraces MVPs and fast feedback/learning as part of process innovation and dynamic course setting.
  • Ensure that the Process Team is staffed with the right mix of skillsets, knowledge, and talent to be able to deliver the right velocity of transformation.
  • Ensure day to day prioritization is effectively led and communicated to partner and support teams.
  • Inspire your team to be creative and develop innovative solutions aligned with the vision.
  • Become a trusted leader and partner across Viasat, delivering solutions at scale that optimize sophisticated business and technical challenges within a flat organizational framework utilizing a mix of ERP, SaaS, and in-house developed solutions.
  • Collaborate with teams internally and externally on standard methodologies, policies & compliance, and help shape the industry future.
  • Develop, refine, and advise on relevant metrics and KPIs that demonstrate transformation progress and the associated impact to business performance.


  • 8+ years of experience in Supply Chain within a high-tech environment
  • Specialist in MRP, operational perfection, and continuous improvement
  • Skilled in Process Engineering, business process analysis and management
  • Extensive knowledge of operational functions such as Planning, Procurement, Manufacturing, Logistics, Repair, and Customer Support/Service
  • Experience with Agile/Scrum methodology
  • Knowledgeable on industry standard methodology in Process and technology solutions
  • Ability to define and articulate business needs and functional requirements of solutions
  • Skilled in Project Management and team leadership
  • Experience with portfolio management and functional technology roadmaps 
  • Experience with regulated environments such as ITAR, FAA, etc.
  • Strong analytical skills to support independent, high velocity, high quality decisions
  • Capable of applying resourceful and creative thought processes to resolve sophisticated problems
  • Ability to multi-task and adjust priorities based on workload and direction from management and/or customers in a fast paced, dynamic environment
  • Strong relationship building, teamwork and communication skills
  • Skilled in articulating value and developing effective business cases
  • Adept at influencing cross functionally, developing consensus, and moving the business forward
  • Strong skills utilizing standard Microsoft tools such as Excel, Access, Word, Visio, SharePoint, Project, and Power Point
  • Bachelor Degree in Engineering, IT, or Business
  • US citizenship required
  • Ability to travel up to 10%


  • Agile/Scrum/PMI Certifications
  • Experience with Oracle EBS (R12)
  • Experience with Agile Product Lifecycle Management
  • Experience with Salesforce CRM
  • MBA or Master’s Degree
  • Lean Six Sigma Certifications
  • Business Intelligence Tools

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Additional Requirements and information

Minimum education:


Years of experience:

8-15 years


Up to 10%


US Citizenship Required



Worker Classification:


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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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