Sr Business Process Manager- Supply Chain Planning

US - AZ - Tempe, US - CA - Carlsbad Ref #4631 13-Jan-2020

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.  

We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.

Job Responsibilities

Are you inspired by a job that challenges you to be proactive, lead technology decisions, and come up with new ideas that will push capabilities above and beyond that of your competitors’? ViaSat is a unique blend of technical challenge, opportunity to excel, team camaraderie, and a chance to work with industry leaders.  Sound interesting?  Keep reading.

As a key member of Operations Business Technology group, you will work closely with Supply Chain, Quality, IT, Engineering, and Business unit functions to transform the Demand and Supply Planning Functions to enhance business performance across key objectives like customer service, asset management, and operational excellence.   A successful candidate will bring a wealth of Business Planning, Process Engineering, and Systems experience as well as strategic thought leadership, will be able to understand the specific business needs of ViaSat, in conjunction with what is possible via technology, and possess the influence needed to gain consensus and drive progress, moving the business forward in the near term while positioning it to scale effectively with projected growth in the future.

What the Role Entails

·       Provide the vision and multi-year strategic plan for Planning process capabilities and technologies that provides the right pace of transformation in the near and longer term.

·       Develop and manage the capability roadmap for the Demand and Supply Planning Functions.

·       Lead and grow a talented team of Process Engineers and Analysts

·       Effectively manage the relationship with stakeholders by understanding them, revolutionizing their world by delivering what is possible, not just what they request.

·       Stay abreast of industry trends and technology, and the competitive landscape relevant to Planning capabilities and technologies to keep Viasat at the leading edge.

·       Leverage Data Engineering, Data Science, Machine Learning, AI, Robotic Process Automation, and Intelligent Process Automation to transform Supply Chain management.

·       Develop approaches for implementing emerging technologies such as blockchain and IOT.

·       Foster a culture of agility that embraces MVPs and fast feedback/learning as part of process innovation and dynamic course setting.

·       Ensure that the Process Team is staffed with the right mix of skillsets, knowledge and talent to be able to deliver the right velocity of transformation.

·       Ensure day to day prioritization is effectively managed and communicated to stakeholder and support teams.

·       Inspire your team to be creative and develop innovative solutions aligned with the vision.

·       Become a trusted leader and partner across Viasat, delivering solutions at scale that optimize complex business and technical challenges within a flat organizational framework utilizing a mix of ERP, SaaS, and in-house developed solutions.

·       Consult with teams internally and externally on best practices, policies & compliance, and help shape the industry future.

·       Develop, refine, and inform on relevant metrics and KPIs that demonstrate transformation progress and the associated impact to business performance.


  • 10+ years of experience in Supply Chain Planning within a high tech environment
  • Extensive knowledge of S&OP, Forecasting, MRP, Demand and Supply Planning, and Fulfillment, Production Control, Mfg, and Outsourcing
  • Experience with Industrial Engineering, Process Engineering, and business process analysis and management
  • Experienced in ERP and Advanced Planning tools
  • Knowledgeable on industry best practice in Process and technology solutions
  • Ability to define and articulate business needs and functional requirements of solutions
  • Skilled in Project mgmt. and team leadership
  • Experience working with IT departments to drive functional technology roadmaps and business process improvements
  • Experience in outsourced fulfillment models, supplier forecasting and collaborative planning
  • Strong analytical skills to support independent, high velocity, high quality decisions
  • Capable of applying resourceful and creative thought processes to resolve complex problems
  • Ability to multi-task and adjust priorities based on workload and direction from management and/or customers in a fast paced, dynamic environment
  • Strong relationship building, teamwork and communication skills
  • Skilled in articulating value and developing effective business cases
  • Adept at influencing cross functionally, developing consensus, and moving the business forward
  • Strong skills utilizing standard Microsoft tools such as Excel, Access, Word, Visio, SharePoint, Project, and Power Point
  • Bachelor Degree in Engineering, Computer Science, MIS, or Business
  • US citizenship required
  • Ability to travel up to 10%


  • MS and/or MBA
  • Agile/Scrum/PMI Certifications
  • Experience with Oracle EBS (R12)
  • Experience with Kinaxis
  • Experience with CRM Tools such as Salesforce
  • Statistical analysis
  • Lean Six Sigma
  • Business Intelligence Tools

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Additional requirements

Minimum education:


Years of experience:

8-15 years


Up to 10%


US Citizenship Required



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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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