Technical Product Manager

US - CA - Carlsbad, US - TX - Austin Ref #4319 14-Nov-2019

Job description

In This Role At Viasat

As the Platform Owner of Infrastructure Services, you report to the Global Infrastructure Family Owner, and will use your experience in the Infrastructure Services domain to represent customer requirements and prioritizations, by leading product teams that provide data center, platform, network, and infrastructure services.

  • You will be expected to provide the multi-year vision, roadmap, and direction to product owners/teams in this space. 
  • Collaborate with product owners across the organization to develop synergies in services, optimize processes through automation and self-service development, and ensure customer satisfaction.
  • You have a strong desire to actively engage, and become a trusted partner, with our internal customers, business segment leaders, external vendors, and consultants that your team relies on to deliver services.
  • Manage expectations, relationships, finances, risks, prioritization, metrics, and communicate your vision and results to key business stakeholders comprised of technical and non-technical staff.

What our ideal Candidate looks like:

You have a strong understanding of the business use cases and technical domain at both startup and large scale computing environments.   You have experience implementing solutions and capabilities within the domain as well as managing people within the environment. You have experience managing project delivery from inception through go live, and strive to continually improve products and services. You’re passionate about success and obsess over how to use data to evaluate the customer experience and your team’s performance in delivering to their needs. You value the user experience, and understand the importance of supporting solutions that enable different people with different needs to be productive. You identify problems early, clear roadblocks, build trust with other teams, and communicate clearly and concisely with customers and teams around the world.  You possess a highly experimental mindset to drive innovation amidst uncertainty or ambiguity.  You’re knowledgeable, and enjoy sharing your unique skill set with others. Challenge excites you.


  • Detailed understanding of cloud and data center infrastructure technologies
  • At least 4 years' experience in end to end project and/or product planning, resource management, and project delivery
  • Proficiency in consulting with stakeholders to understand business drivers, translate them into functional and non-functional requirements, and prioritize them against business demands
  • Ability to communicating complex ideas and designs with technical and non-technical stakeholders
  • Experience researching and analyzing industry trends and benchmarking information as they apply to products within the domain
  • Effective at building and maintaining strong collaborative relationships
  • Ability to influence a diverse group of stakeholders through strong leadership skills
  • Strong problem solving skills, with ability to lead the team to push the solution and progress.
  • Ability to make quick and challenging decisions on a daily basis
  • US Citizenship required


  • Bachelor's Degree in Computer Science with Business Management (or related field) or equivalent work experience required
  • Knowledge of Agile, DevOps/SRE, and product KPI best practices
  • Experience or knowledge with Infrastructure as Code and CI/CD tools such as Terraform or Jenkins
  • Experience with public cloud, private cloud, orchestration platforms
  • Working knowledge of Java, C++, perl, Python, or Ruby

To learn more about this site and other office locations, please click here!

Additional requirements

Minimum education:

BA/BS or equivalent experience

Years of experience:

4-6 years


Up to 10%


US Citizenship Required



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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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