Insights Analyst - Field Operations

US - CO - Englewood, US - Remote Ref #12036 29-Apr-2022

Job Description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

Job Responsibilities

Do you love providing insights to questions that haven’t been asked yet? Can you apply business and technical expertise in the aggregation, storage and dissemination of data that empowers an organization to self-serve their analytical needs?

As an Insights Analyst for ViaSat’s Field Operations Team, you will be responsible for employing creative methods of interpreting, visualizing, and reporting of operational data. You will collaborate on projects to improve our group's ability to gain key business insights and optimize business decisions. You will work with stakeholders throughout the business to capture requirements and develop relevant reports, dashboards, scorecards, and data visualizations to assist business unit professionals in acquiring insights and promote self-service analytics. As a team, we strive to uncover high-impact business opportunities and develop data-driven recommendations.

In this role, you will:

  • Perform key performance indicator (KPI) analysis by extracting information using SQL from data sets and identifying correlations and patterns, generating data-driven insights to guide Field Operations strategic management.
  • Effectively communicate analysis, trends and risks or concerns with operational performance, impacts or initiatives to stakeholders, including executive audiences.
  • Perform analysis of Field Operations and cross-functional projects, programs, and operations; develops new reports in response to unique project needs. 
  • Develop, maintain, automate, and analyze regular KPI operational reports, as well as ad hoc reporting requests for Field Operations and executive stakeholders.
  • Help develop and maintain self-service analytical Tableau dashboard tools for Field Operations and executive stakeholders.
  • Monitor data source, report, and dashboard quality; resolves data deficiencies as needed.
  • Work with core team members to manage inbound workload, gather requirements, and deliver outputs to key stakeholders within Field Operations and cross functionally with other teams.

  • Bachelor’s Degree in Business, Finance, Computer Science, or another related field
  • 3+ years of experience using SQL as an analyst, preferably including some Alteryx experience
  • Self-starter who works well autonomously and as part of a larger team; demonstrates curiosity to investigate potential business questions proactively.
  • Strong communication skills and willingness to take initiative to provide beyond basic responsibilities along with the ability to optimally present to the target audience.
  • Experience with Alteryx workflows using multiple data sources, functions/formulas, and macros
  • Experience designing and developing dashboards using Tableau Desktop for various organizational metrics and indicators using best practices and industry standards.
  • Tableau Certification
  • Knowledge of various Business Intelligence platforms (Tableau, Power BI, Oracle OBIEE, etc.)
  • Ability to build and execute queries across multiple database platforms (i.e. Oracle, MS SQL, PostgreSQL, MySQL, etc.)

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Additional Requirements and Information

Minimum Education
Years of Experience
3-5 years
Worker Classification
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. For Colorado-based jobs only: The minimum for this position is $70,600 annually; however, base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered.  Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness.

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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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