Business Operations Intern - Brazil

Brazil - São Paulo Ref #12079 13-May-2022

Job description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

Job Responsibilities

As a business operations intern, you will ensure excellence across commercial and operational areas of our pre-paid residential service, supporting results improvements, managing partners, reports, and providing key information to drive better decisions to support the program scalability. You will be a critical team member contributing to our mission objective - connect with millions of users each month!

You will build your skills while working hand-in-hand with our internal team and regional partners to ensure the progress of the project! You will be a key contributor to a cross-functional team, ensuring that our strategic plan is operating at peak performance.

As a business operations intern you will support the operations and commercial teams of our pre-paid residential service in Brazil by assisting with and learning about the following:

  • Support the integration of the pre-paid channel and build effective cross-functional relationships with the additional internal areas such as operations, customer support, product, legal, financial, tax, and additional sales channels.
  • Generate reports and provides key information for additional areas (sales, compliance requirements, financials, legal, supply chain, logistics, others). 
  • Support the development of new strategic partners and sales channels to guarantee business growth. 
  • Perform and monitor the onboard process for the pre-paid residential new partners. 
  • Create procurement orders, compare and validate quotations, monitor and update inventory, and equipment/material delivery schedule, validate and manage third-party payment requests.
  • Working closely with customer care (Tiers 1, 2, and 3) and partners to identify top issues impacting the business. Perform data analysis to identify top issues for prioritization. 
  • Supporting the Regional partners in day-to-day operations with performance monitoring and opportunity identification.

This position will be part-time; up to 6 hours per day / 30 hours per week.  


Requirements

  • Students currently enrolled in a degree-seeking a bachelor’s or master’s degree in Administration, Production Engineering, Marketing, and/or a related field.
  • Exceptional aptitude for creating structured quantitative and qualitative analysis to evaluate business cases and their sensitivity through financial models.
  • Able to articulately present and debate recommendations with senior leadership.
  • Strong analytical and problem-solving skills with a particular passion for technology.
  • A collaborative mindset, a sense of curiosity, and a desire for impact.
  • Ability to operate with a high degree of interpersonal flexibility and handle multiple projects simultaneously under pressure and meet goals/deadlines.
  • Fluent in both English and Portuguese languages, spoken and written.
  • Analytical and solution-focused tendencies. Ability to think creatively to leverage data to make key decisions.
  • Proficient in MS Office (Word, PowerPoint, Excel).
  • Strong analytical skills.
  • Engaged and organized personality.
  • Excellent presentation and communication skills.
  • Self-driven individual with the ability to work independently.
  • Ability to prioritize, multi-task, and maintain attention to detail.
  • Strong ability to work in teams and build good working relationships.
  • A high degree of personal integrity and work ethic.
#LI-BBS

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Additional Requirements and information

Minimum education:

None

Years of experience:

0-1 years

Travel:

None

Citizenship:

Brazilian Citizenship Required

Clearance:

None

Worker Classification:

Fixed Term

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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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