Administrative Sales Support Rep ( Telco)

Scotland - Aberdeen, United Kingdom - Westhill Ref #12251 31-May-2022

Job Description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

To provide administrative sales support for all areas within the Product Sales & Hires / IOT UK, Technical Services department. Processing and expediting client orders ensuring deadlines are met.The role works in collaboration with the Product Sales & Hires team to ensure the effective delivery of orders and service to all PS&H clients, maintaining a high level of customer service throughout the process. 

Job Responsibilities 
• Compliance with Company policies, standards and regulations.
• Adherence with Company Values• Process all orders from clients on the company’s financial reporting/management system (SAP) for Product Sales & Hires / IOT.
• Arrange for new accounts for clients to be set up on SAP through accounts department, to allow processing
• Process all purchase requests for orders through SNOW and global purchasing.• Liaise with vendors and global purchasing to ensure delivery schedules are met.
• Provide regular updates to clients on progress of orders.
• Ensure all logs and spreadsheets are updated regularly with appropriate information.
• Liaise with Logistics to ensure goods are received and delivered to clients within deadlines.
• Ensure all invoicing issues are dealt with from customers and resolved.
• Report monthly to the Sales Manager on late deliveries and any vendor issues.
• Process returns and credit appropriately.
• Maintain accurate filing systems.
• Review and update departmental documentation and processes to successfully deliver projects and services
• Provide support to other members of the sales team as required and to cover during sickness and leave.
• Any other adhoc tasks 

Requirements 
• Previous experience within a sales environment in the telecommunications industry.
• Excellent organizational and communication skills.
• Confident telephone manner 
• Flexibility and willingness to meet customer requirements as required
• Ability to work as part of a team in a fast-paced environment and work independently using your own initiative.
• Ability to communicate with people at all levels and participate in teamworking
• Capable of working under pressure and the ability to multi-task effectively both independently and within a team
• Flexible and willing to meet customer requirements
• Experience with standard MS Office, SAP and/or Service Now (SNOW) applications.
• Travel may be required locally and internationally


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#LI-EMEA
#LI-HYBRID
#LI-REMOTE

Additional Requirements and Information

Minimum Education
None
Years of Experience
2-4 years
Travel
Up to 10%
Citizenship
UK Citizenship or EU (27) Citizenship required
Clearance
None
Worker Classification
Employee
14.42
30,000

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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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