Business Analyst, Early Career

US - CA - Carlsbad, US - CA - Remote Ref #12989 25-Aug-2022

Job Description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

You will bring to the table your experience managing, configuring, and supporting Salesforce applications. You will support financial assessments, process development and support the business team across the globe. You are someone who partners well with users and stakeholders to find opportunities and needs for continuous improvement while streamlining business processes through technical solutions. In this role, you will work directly with all interested parties to document functional and technical requirements that meet business needs, provide creative solutions, as well as conduct analysis and define business cases related to the implementation of new solutions. You will have the opportunity to evaluate and conduct detailed analysis of comparable solutions as well as provide support for various business teams. The role also entails performing Salesforce application configuration, including simple to complex workflows, roles and permissions, and defining and configuring applications to support data models, structures and analytics.

If serving as a business lead responsible for improving process, business analytics, creating and managing project plans, configuring applications and resolving business and application issues appeals to you, we’d like to hear from you!

Job Responsibilities

  • Responsible for Salesforce process improvements, implementation of workflows, analytics and data extracts for use across various groups
  • Responsible for supporting our global account team on billing, financial analysis and other business assessments
  • Owns and maintains business processes helping to ensure our business scales up effectively
  • Responsible for keeping all 
  • Responsible for keeping all collaborators in the loop and working across departments to streamline our account management
  • Supports pursuits, program reviews, customer meetings, and other regular meetings as needed

Requirements

  • Bachelor’s degree or higher in Finance, Business Administration, Engineering Management, or related field
  • Experience in constructing business process flows, developing use cases and user stories, writing requirements and solution design documents, building prototypes and/or leading discussions
  • Exposure to business process creation and optimization
  • Ability to manage and deliver customer expectations
  • Strong written and verbal communication skills
  • Ability to communicate business needs to technical people and to communicate and simplify complex technical information for non-technical people

Preferences 

  • Experience with Salesforce.com, Communities, Portals, Content, Reports, Dashboards, Custom Objects, Workflows, Process Builder, etc.
  • Salesforce administration, configuration and implementation experience
  • Experience analyzing and making recommendations based on previous experience, research and standard processes
  • Previous commercial aviation or in-flight connectivity experience
To learn more about this site and other office locations, please click here!

Additional Requirements and Information

Minimum Education
Bachelors Degree
Years of Experience
0-1 years
Travel
Up to 10%
Citizenship
None
Clearance
None
Worker Classification
Employee

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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.