Aviation Network Technician

US - CA - Carlsbad, US - CO - Englewood Ref #13064 31-Aug-2022

Job Description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.


Job Responsibilities

US military forces and government officials count on Viasat for secure satellite and wireless networking systems and services that deliver reliable, affordable fixed and mobile communications beyond the reach of traditional wired networks. Viasat enables VIP executive government customers to access and share real-time trusted intelligence from any location, to make better decisions faster.  As the world's leading experts in high-capacity satellite communications, military-grade cybersecurity, and line-of-sight data links, we apply fearless innovation, unconventional thinking, and ingenuity to bring game-changing, life-saving capabilities to warfighters on the battlefield.  No matter where the mission goes across air, land, or sea, Viasat keeps leaders from the highest executive levels of our government connected with real-time access to video, voice, and data communications.

Enhancing communication all around the globe… our customers range from Commercial to Government making us complex, yet flexible in meeting the world’s communication needs.  Be part of the Viasat Government Care Operations Center team where you will work hand-in-hand with our government customers to provide practical solutions to difficult communications problems through our secure networking solutions for satellite and terrestrial communications applications.

As part of this fast-paced Government Care Center Operations team, you will get to work with cutting edge technology on a daily basis as you directly support our VIP customers to troubleshoot complex hardware, software, networking, and configurations issues.  Using your keen technical analysis skills and quick on-your-feet adeptness, you will perform proactive maintenance as well as deploy new systems and features across the globe.  You are a problem solver with sharp attention to detail and the ability to create a paper trail for others to follow.  Your technical skills allow you to resolve issues that puzzle others, with timely response times and quality solutions.


Requirements

  • 2+ years’ experience providing customer support, performing maintenance and monitoring in a Network/Technical Operations (NOC) center environment
  • Strong understanding of networking, internet, and Linux/Unix systems administration
  • Expertise in resolving escalated issues with varying priority/severity
  • Working knowledge of Microsoft Office, Visio and Project products
  • Ability to work a variety of shifts including evenings, nights, weekends and holidays of up to 12 hours
  • US Government position.  US Citizenship required.
  • Active DoD Secret Clearance or willingness to obtain when administrative feasible
  • Ability and willingness to travel domestically and internationally up to 25%


Preferences

  • Configuration experience in a technical operations environment
  • Associate’s Degree in a technical discipline or equivalent experience
  • Active Sec+, Net+ and/or A+ Certifications
  • Intermediate to advanced proficiency in executing precise command strings as well as addressing and device names at NMS interfaces
  • Strong Linux experience preferred
  • Ability to type at least 40 words/minute

If the Federal Executive Order for Government Contractors becomes effective, this role may require vaccination.  In such instance, absent an approved accommodation based on a religious or medical reason, employees in this role will be required to be fully vaccinated no later than applicable deadlines, which are unknown at this point.  Viasat will strive to give individuals as much notice as practicable if a vaccine mandate becomes applicable to this role.




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Additional Requirements and Information

Minimum Education
AA/AS or equivalent experience
Years of Experience
4-6 years
Travel
Up to 25%
Citizenship
US Citizenship required
Clearance
Must be able to obtain a United States Secret Clearance
Worker Classification
Employee
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. For Colorado-based jobs only: The minimum for this position is $25.89 hourly; however, base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered.  Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness.
25.89

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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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