Sales Operations Analyst

United Kingdom - Farnborough, United Kingdom - Remote Ref #13207 06-Oct-2022

Job Description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

Viasat is internationally renowned as an innovative, high-growth and world leader technology company. As technology leaders within the High Capacity Satellite (HCS), Ground Network and Cyber/ Information Assurance domains, Viasat have transformed the market for the delivery of broadband access over satellite, serving over a million worldwide consumers as well as demanding defence and government customers. In addition to satellite broadband, Viasat is a market leader in encryption, cyber, networking, tactical datalinks, C2 and narrowband communications technologies. 

Our competitive advantages are our people and our technology. We attract and retain some of the world’s top talent. Viasat Inc. is expanding to better exploit opportunities within UK and European markets. Viasat UK, a division of the global broadband and services company, is under going tremendous growth and change as it rapidly expands it’s influence, portfolio and delivery of solutions to resolve customers challenges.

Job Responsibilities

The role of Sales Operations Analyst is to support the capture, processing, updating and reporting of the Sales/ Business Development (BD) data to facilitate decision making within the business. Data includes sales opportunities, campaigns, forecasting and product information across Viasat UK products and wider global solutions.

The role will work across a range of processes, tools and functions to drive co-ordination and cohesion to support daily sales operational activities running smoothly and efficiently. 

The success of this role will contribute to the continued growth of Viasat through helping to develop and manage sales tools and processes. As a development role this job will progress towards a more responsible position within the Viasat Sales and Business Development team.

• Maintain sales tools and assist the Sales/ BD team to deliver accurate forecasts including regular reports to relevant stakeholders.

• Assist the UK Sales/ BD team with the co-ordination of sales functions such as quoting, forecasting, tracking and reporting.

• Maintain and administer sales data within tools and systems such as Salesforce, Sharepoint and MRP. Run weekly/ quarterly/ ad hoc repots and other functions as required.

• Support internal processes such as governance and gate reviews, bid management and forecasting.

• Provide accurate tracking, monitoring and analysis of sales from initial request through to PO acceptance within the business.

• Co-ordinate, distribute and monitor sales enquires with the sales team and capture relevant data for continued learning across Viasat team.

• Provide an informed, experienced and professional interface between Viasat functions to effectively flow information across teams and business areas.

• Identifying continuous improvement activities and process improvements to enhance daily operational activities and knowledge sharing.

• Champions the Viasat culture and values through own behaviours and those of the wider team

• Create and promote an inclusive and collaborative environment within own team and across the organisation

• Participates in a feedback culture to provide positive challenge where appropriate and openly express own views and opinions.

In addition, from time to time, the role may be asked undertake other tasks and responsibilities not covered above in order to achieve project or business objectives.

• 2+ years working within a similar organization selling products and solutions to a range of customers and industries

• Experience of working within a sales team or co-ordinator role and understanding of typical sales lifecycle.

• Ability to work across a range of stakeholders building relationships to capture data.

• Proven ability to assimilate and communicate sales operational information relating to opportunities and campaigns.

• Positive and dynamic approach to problem solving and opportunity management.

• Proficient at excel reporting and data presentation.

• Previous experience of salesforce or a similar customer relationship management tool would be desirable but not essential as training could be provided.

• Interest in continuous improvement and willingness to enhance processes.

• Excellent communication skills - both written, verbal and with the ability to communicate at all levels.

• Effective collaboration and positive attitude.

• Effective and flexible team player

• Ability to work independently.

• Highly organised, self-motivated, able to multi-task and work to deadlines.

• Able to build and maintain relationships with internal and external customers.

• Must have, or be capable of obtaining, UK security clearance.

• Be IT literate in MS Office Word, Excel, etc.

• Be reliable and hard working.

• Self-motivated and flexible.

• Excellent interpersonal skills.


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Additional Requirements and Information

Minimum Education
Bachelors Degree or equivalent experience
Years of Experience
2-4 years
United Kingdom National required
Must be able to obtain a United Kingdom security clearance
Worker Classification

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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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