Bilingual Sales Supervisor

US - CO - Remote Ref #7691 23-Nov-2020

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.  

We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.

Your first step to a dynamic leadership career with a rapidly growing tech company begins here.  We need proven leaders ready to demonstrate their ability in a fast paced sales environment and move up the ranks of our rapidly growing sales organization.  Our sales team takes inbound calls from people wanting to purchase our cutting edge Internet products.  Your role is maximize opportunities and lead your team to success in an ethics driven environment.   

We offer a generous base salary, an attractive commission package and full set of benefits.

Job Responsibilities

  • Learn and Apply ViaSat’s leadership philosophy to a productive team of sales agents
  • Hiring, developing, and coaching Inside Sales representatives to achieve peak
  • Oversee Quality Assurance process to validate standards are being met
  • Work as a liaison with Operations team to monitor and track KPIs, meet forecasting and anticipate staffing gaps
  • Manage frequent test campaigns and trials to continuously improve sales process
  • Handle escalated service calls
  • Troubleshoot systems issues and develop workarounds during outages
  • Stay abreast on marketplace and competitive influences

Requirements

  • 1+ years experience in a Sales Supervisor role with a desire for career in sales leadership
  • Sales Management Experience in modern call center
  • Outstanding verbal and written communication skills
  • Strong computer skills
  • Bachelor's degree 
  • Up to 30% travel
  • Bilingual in Spanish and English, professional level

Our Inside Sales team normally works cohesively and interactively at our Englewood, CO offices. Due to current work from home environment, additional requirements apply for the first 30-60 days of employment:

  • Must have high-speed internet connection in home.
  • Must have a dedicated work space (i.e. four walls and a door to have private professional conversations).

Preferences

  • 5+ years experience in consultative sales processes and environment
  • A solid understanding of the Internet and high speed data services.
  • Experience with customer order and account management systems.

To learn more about this site and other office locations, please click here!

Additional Requirements and information

Minimum education:

BA/BS

Years of experience:

1-3 years

Travel:

None

Citizenship:

None

Clearance:

None

Worker Classification:

Employee

Base Compensation Range*:

58300 - 78900 USD

*Estimated range for the state of Colorado only. Ranges for other states may vary.

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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.