Field Applications Engineer - Tampa, FL

US - FL - Tampa, US - Remote Ref #8599 09-Apr-2021

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.  

We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.

Job Responsibilities
Installing and working with Communications-on-the-move SATCOM products. Hands-on fieldwork in direct support of our troops. Does this sound exciting to you? Our Field Applications Engineers are integral to the continuous success of our state-of-the-art satellite communications equipment that enables our military to be in constant contact with each other even in the most remote locations worldwide.

In this role, you will support hub and terminal operations as the primary point of contact in Tampa for our Communications-on- the-Move (COTM) SATCOM system for which you will coordinate installation, testing, operation, monitoring, maintenance, and troubleshooting during the course of one year.  There will be no slow days as you will be responsible for daily operations of complex SATCOM hub assets and airborne mobile SATCOM terminals, providing remote support to terminal users and the team. You will be troubleshooting complex RF, IP/networking, and software issues in a dynamic environment supporting live operations. Your exceptional customer service skills come into play as you serve as the primary customer interface on a daily basis. Viasat will ensure your success by providing you with training at our Carlsbad facility for up to 3 months prior to deployment.  If you are interested in serving the needs of our military by providing support in a challenging environment – this might be the perfect position for you!

Requirements
  • 6+ years experience working with IP-based Military SATCOM systems
  • Working knowledge of Linux/Unix operating system and IP/Networking equipment, including configuration, application, and troubleshooting of routers, switches, traffic shapers, and IP networks
  • Ability to troubleshoot, document troubleshooting steps, and plan maintenance activities
  • Current DoD 8570 certification IAT Level II (CCNA-Security, Network+ CE, Security+ CE, SSCP, etc.) or attainable within 6 months of employment. Viasat does require a minimum of Security+ CE to be obtained within 6 months of hire for this role. Higher-level certifications supersede lower-level certifications (e.g. a person with a CISSP does not need to also obtain a Sec+ CE certification)
  • Ability to pass skills testing for grip and static strength, dynamic lifting and work/positional tolerances
  • Associates degree in a technical discipline or equivalent work experience
  • US Government position.  US Citizenship required
  • Active DoD TS/SCI Clearance or ability to obtain
  • Ability to travel 50%

Preferences
  • Bachelor’s degree in a related technical discipline
  • Active DoD TS/SCI Clearance
  • Military background
  • Working knowledge of IP encryption devices, Ku/Ka-band RF equipment, tracking antennas, standard test equipment, and communications theory, to include modulation and encoding

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Additional Requirements and information

Minimum education:

AA/AS or equivalent experience

Years of experience:

Other

Travel:

Up to 50%

Citizenship:

US Citizenship Required

Clearance:

Must be able to obtain a United States Top Secret/ SCI Clearance

Worker Classification:

Regular
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. The starting salary for this position is $89,275 annually, but an offered salary may be higher depending on your skills, qualifications, and experience. This position may also be eligible for other cash or stock incentives, including Viasat’s Employee Stock Purchase Program, which allows Viasat employees to purchase Viasat stock at a discount. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness.

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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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