Operations Business Systems Analyst

US - CA - Carlsbad Ref #4394 17-Jan-2020

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.  

We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.

Job Responsibilities

Summary of primary purpose of the job:

Under direct supervision, provides internal and external business customers with immediate business systems issues support, responsible for supporting the Materials Management, Supply Chain Planning, and Manufacturing business systems. Supports Operations’ activities with analysis to meet key objectives.

Decision making required: (accountability, degree of independence, creativity, etc.)

Exercises judgment within generally defined practices and policies.

Complexity of tasks: (variety, diversity, routine vs. precedent setting, etc.)

High-mix (broad range of quantifiable analyses). An equal mix of Techno-Functional problem solving.

Relationships: (internal vs. external, level/frequency/reasons for contacts, influence over others, to whom does the position typically report, etc.)

Contacts are roughly 80% internal (Operations functional leaders, Finance, Contracts, Programs) and 20% IT (internal and external IT technical support). Reports to Manager, Operations Business Systems.

Overall impact: (on people? On policies? If appropriate, revenue generated, operating budget, managerial responsibility (number and types of people managed, etc.)

Interacts with all levels of Operations, Finance, and Contracts.

Essential job functions:

·         Develops an understanding of the Materials Management, Supply Chain Planning, and Manufacturing business systems' objectives, priorities, and key processes.

·         Research and resolve daily business system issues as reported. Coordinate with internal and external resources to find, test and implement solutions following Sarbanes Oxley processes. Maintain issues log and follow through to completion.

·         Report, develop requirements and coordinate issues/enhancements with business systems developers.

·         Promote, assist, and develop written policies and procedures and publish on ViaSat Intranet

·         Provide operational analysis to Operations functional leaders, Programs, Finance, and others.

·         Participate in continuous improvement actions through data analysis and creation of metrics.

·         Stay current on business systems technologies relevant to these business systems.


·         B.S. degree in Business Information Systems, or related fields. May substitute applicable equivalent experience.

·         6+ years experience in Oracle ERP in the areas of operations, material planning, manufacturing, cost accounting, and subcontractor/turnkey manufacturing. Experience with average costing and project manufacturing a plus.

·         Minimum skills/knowledge required:

·         Experience with sql query development and report writing tools, programs and software capability. Software application proficiency in MS Word and Excel are required.

·         Knowledge of Oracle ERP in the areas of Inventory, Supply Chain, and Discrete Manufacturing.

·         High analytical aptitude capable of interpreting data to identify trends.

·         Ability to work independently while maintaining an organized and systematic approach to task completion.


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Additional requirements

Minimum education:


Years of experience:

5-8 years


Up to 10%


US Citizenship Required



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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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