Sr. Billing Implementation Specialist

US - CO - Englewood, US - CO - Remote Ref #4375 25-Oct-2019

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.  

We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.

Job Responsibilities

You will be a key member of the Finance Team responsible for coordinating, executing, and reporting the Finance User Acceptance Testing of new IT features and changes.  You will participate in the SDLC of new products and features, attend weekly meetings, and communicate status across multiple cross functional teams.

Additional responsibilities to include:

  • Assist in the writing/development of Business requirements for systems enhancements
  • Develop and communicate Business cases, use cases, test cases, and test results based on SOX compliance
  • Act as Billing Services Scrum master coordinating project scheduling of team member and vendors.
  • Generate JIRA reports and testing metrics.
  • Provide Finance representation in the production implementation meetings.
  • Develop and distribute communications on billing system changes and impacts
  • Work closely and successfully with IT and business units to conduct cross-functional requirements gathering and documentation sessions
  •  Coordinate project testing timelines and schedules with IT and business teams
  • Clearly communicate project timeline and testing constraints
  • Develop and execute test cases based on Business/system requirements
  • Document and maintain testing project metrics and reporting
  • Coordinate multi-faceted testing scenarios with cross functional teams
  • Occasional weekend work as needed.
  • Generate reports for business units in SQL
  • Provide subject matter expertise to ViaSat groups (IT, Care, Application Support, Sales)
  • Ability to manage multiple projects and competing deadlines
  • Ability to clearly communicate across all levels and facets of the business
  • Develop custom processes to support ongoing billing processes in utilizing automation software and scheduling tools including Alteryx, SQL, Excel, etc. in lieu of requiring IT DevOps team to re-develop existing products, plans and/or workflows. 
  • Direct implementation and training of custom processes with Billing Group. Monitor outcome and results.
  • 6+ years of billing specialist Analyst experience in a similar role
  • 6+ years of experience working with National and International businesses who maintain multiple locations
  • Demonstrated experience in working in a fast paced changing environment with the ability to adapt quickly to shifting business needs in an Agile methodology. 
  • Basic understanding billing system operations and the ability to communicate billing information to business customers
  • Excellent communication and interpersonal skills with the ability to work across all levels of the organization
  • Bachelor's degree required
  • Travel up to 10%
  • US Citizenship or Permanent Resident Status Required
  • Experience in telecommunications, cable, satellite or other subscription service industry
  • Experience working with integrated customer systems and billing systems
  • Experience with NetCracker Rating and Billing
  • Understanding of Oracle Financial Suite and SQL.

Located in the heart of the Denver Tech Center, in Englewood, you will be closely situated to all the culture, sports and scenery that Denver has to offer. Living in Denver means you get to enjoy panoramic vistas on your morning commute, three hundred days of sunshine, the largest public parks system of any U.S. city, world-class theatre, museums, and sports teams and a cost of living that’s easy on your wallet!

It only takes a few minutes and could start you on your new path to a fulfilling career at ViaSat. We look forward to hearing from you.

To learn more about this site and other office locations, please click here!


Additional requirements

Minimum education:


Years of experience:

5-8 years


Up to 10%


US Citizenship or Permanent Resident Status required



Back to search jobs

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.