Technical Training Developer and Instructor

US - CA - Carlsbad Ref #4226 13-Oct-2019

Job description

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.  

We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.

Job Responsibilities
In this role, you will work hands-on with SATCOM terminals, hubs and ancillary equipment to understand basic principles of operation, coordinate with System Integration Engineers and software/hardware/test engineers to understand theory of operation as well as define the objectives of each training course module and create the content to meet those objectives.  Additionally, you will define and create hands-on training exercises, proficiency demonstrations and written exams, develop and modify course materials, including eLearning, hold peer reviews to ensure accuracy of content and create ancillary material for classroom and online learning environments (instructor notes, PowerPoint presentations, demos and support applications).   You will also be responsible for coordinating the availability and readiness of all training resources, staff, materials and equipment, develop product-specific tests to ensure alignment to objectives, including end-user knowledge testing and certification exams, deliver technical training courses to employees and customers for multiple Viasat products and processes, maintain exceptional attention to detail in delivery as well as creating and proofing materials, establishing priorities, and meeting deadlines and perform other related duties as assigned

1+ years of relevant experience as a technical training instructor and/ or developing technical training materials in a communications or related field
Proficiency with Windows and Windows-based software
Proven Expert level with MS Office products including Excel, PowerPoint, etc
Outstanding communication and presentation skills
Ability to function independently in a multi-task environment as well as part of a team
This position requires periodically climbing to and working in confined spaces
Associates Degree or equivalent experience
U.S. Government Position.  U.S. Citizenship Required
Ability to travel up to 25% domestic and international


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Additional requirements

Minimum education:

AA/AS or equivalent experience

Years of experience:

1-3 years


Up to 25%


US Citizenship Required



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Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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