Customer service

With an ever-growing number of subscribers to our residential and business internet services, our Customer Service team plays a critical role in delivering a world class service to our customers – and the success of the company. Our network of call center agents, trainers, supervisors, and more, strives to offer the best customer service in the industry. We’re a growing team that’s always working to find new ways to meet our customers’ needs.

Open jobs

Business Care Service Representative

US - CO - Englewood, US - TX - Bryan/College Station. Ref #10857. Posted 18-Nov-2021

Minimum education:

High School Diploma or GED

Years of experience:

0-1 years

Citizenship:

None

Clearance:

None

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Business Process Analyst

US - CO - Englewood, US - CO - Remote. Ref #11168. Posted 13-Jan-2022

Minimum education:

BA/BS or equivalent experience

Years of experience:

3-5 years

Citizenship:

None

Clearance:

None

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Care Operations Reporting Analyst

US - CO - Englewood, US - CO - Remote. Ref #11042. Posted 23-Dec-2021

Minimum education:

BA/BS or equivalent experience

Years of experience:

3-5 years

Citizenship:

None

Clearance:

None

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Commercial Airlines Technical Account Manager

China - Beijing, China - Hong Kong, China - Remote. Ref #10944. Posted 02-Dec-2021

Minimum education:

BA/BS

Years of experience:

5-8 years

Citizenship:

None

Clearance:

None

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Consumer Affairs Specialist

US - CO - Englewood. Ref #10430. Posted 25-Oct-2021

Minimum education:

High School Diploma or GED

Years of experience:

0-1 years

Citizenship:

None

Clearance:

None

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Corporate Care Escalation Specialist

US - CO - Englewood. Ref #10518. Posted 19-Oct-2021

Minimum education:

High School Diploma or GED

Years of experience:

0-1 years

Citizenship:

None

Clearance:

None

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Customer Care Service Representative

US - CO - Englewood. Ref #11110. Posted 13-Jan-2022

Minimum education:

High School Diploma or GED

Years of experience:

2-4 years

Citizenship:

None

Clearance:

None

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Customer Care Service Representative

US - CO - Englewood. Ref #11062. Posted 14-Dec-2021

Minimum education:

High School Diploma or GED

Years of experience:

2-4 years

Citizenship:

None

Clearance:

None

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Customer Care Service Representative

US - CO - Englewood. Ref #10278. Posted 13-Oct-2021

Minimum education:

High School Diploma or GED

Years of experience:

2-4 years

Citizenship:

None

Clearance:

None

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Customer Care Service Representative

US - CO - Englewood. Ref #9997. Posted 22-Sep-2021

Minimum education:

High School Diploma or GED

Years of experience:

2-4 years

Citizenship:

None

Clearance:

None

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Customer Care Service Representative

US - CO - Englewood. Ref #10261. Posted 22-Sep-2021

Minimum education:

High School Diploma or GED

Years of experience:

2-4 years

Citizenship:

None

Clearance:

None

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Data Analyst

US - CO - Englewood, US - CO - Remote, US - Remote. Ref #10533. Posted 11-Jan-2022

Minimum education:

BA/BS

Years of experience:

3-5 years

Citizenship:

None

Clearance:

None

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Government Programs Analyst

US - CO - Englewood, US - Remote. Ref #10906. Posted 09-Dec-2021

Minimum education:

BA/BS or equivalent experience

Years of experience:

0-1 years

Citizenship:

US Citizenship Required

Clearance:

None

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Installer Relations / Partner Support

US - CO - Englewood. Ref #10376. Posted 25-Oct-2021

Minimum education:

High School Diploma or GED

Years of experience:

1-3 years

Citizenship:

None

Clearance:

None

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Installer Relations / Partner Support

US - CO - Englewood. Ref #10114. Posted 02-Sep-2021

Minimum education:

High School Diploma or GED

Years of experience:

1-3 years

Citizenship:

None

Clearance:

None

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Pre-Sales and Customer Service Manager

Netherlands - Amsterdam. Ref #10498. Posted 19-Oct-2021

Minimum education:

BA/BS or equivalent experience

Years of experience:

5-8 years

Citizenship:

None

Clearance:

None

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Retention Strategy Manager

US - AZ - Tempe, US - CA - Carlsbad, US - CO - Englewood, US - MD - Germantown, US - TX - Bryan/College Station. Ref #10982. Posted 30-Nov-2021

Minimum education:

BA/BS or equivalent experience

Years of experience:

5-8 years

Citizenship:

None

Clearance:

None

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Senior Technical Support Engineer

Ireland - Dublin. Ref #10642. Posted 09-Nov-2021

Minimum education:

BA/BS or equivalent experience

Years of experience:

4-6 years

Citizenship:

Irish or EU Citizenship or valid Irish work permit

Clearance:

None

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Technical Support Representative

US - TX - Bryan/College Station. Ref #10980. Posted 08-Dec-2021

Minimum education:

High School Diploma or GED

Years of experience:

1-3 years

Citizenship:

None

Clearance:

None

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