Customer service
keyboard_arrow_downCustomer service
With an ever-growing number of subscribers to our residential and business internet services, our Customer Service team plays a critical role in delivering a world class service to our customers – and the success of the company. Our network of call center agents, trainers, supervisors, and more, strives to offer the best customer service in the industry. We’re a growing team that’s always working to find new ways to meet our customers’ needs.
Open jobs
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Administrative Assistant
US - GA - Atlanta. Ref #3022. Posted 28-May-2019
Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our... -
Business Development Director, China Market
China - Beijing. Ref #2234. Posted 05-Feb-2019
Viasat is a provider of high-speed internet access to commercial aviation customers – the airlines and passengers. Leveraging state of the art high capacity satellites and Viasat’s ground infrastructure and onboard equipment, the airlines and the passengers have the ability to access... -
Corporate Care Escalation Specialist
US - CO - Englewood. Ref #3062. Posted 04-Jun-2019
Are you ready to grow your career to the next level? Would you like to be part of a highly capable and motivated team using your stellar communication and organizational skills to support key customers? Viasat is looking for you to fill our Corporate Care Escalation Specialist opening.... -
Corporate Care Escalation Specialist
US - CO - Englewood. Ref #2653. Posted 02-Apr-2019
Are you ready to grow your career to the next level? Would you like to be part of a highly capable and motivated team using your stellar communication and organizational skills to support key customers? Viasat is looking for you to fill our Corporate Care Escalation Specialist opening.... -
Customer Care Service Representative
US - CO - Englewood. Ref #2999. Posted 28-May-2019
Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our... -
Customer Experience Quality Coordinator
US - AL - Huntsville, US - AR - Fayetteville, US - AR - Remote, US - AZ - Phoenix, US - AZ - Remote, US - AZ - Tempe, US - CA - Carlsbad, US - CA - Irvine, US - CA - Los Angeles, US - CA - Remote, US - CA - San Francisco, US - CA - San Jose, US - CO - Englewood, US - CO - Remote, US - CT - Remote, US - DC - Remote, US - FL - Melbourne, US - FL - Remote, US - FL - Tampa, US - GA - Atlanta, US - GA - Remote, US - IL - Chicago, US - IL -Remote, US - LA - Baton Rouge, US - LA - Lake Charles, US - LA - New Orleans, US - LA - Shreveport, US - MA - Boston, US - MA - Marlborough, US - MA - Remote, US - MD - Baltimore, US - MD - Germantown, US - MD - Linthicum Heights, US - MD - Remote, US - MN - Remote, US - NC - Fort Bragg, US - NC - Southern Pines, US - NE - Omaha, US - NY - Remote, US - OH - Cleveland, US - OH - Remote, US - Remote, US - TN - Remote, US - TX - Austin, US - TX - Bryan/College Station, US - TX - Dallas/Fort Worth, US - TX - Houston, US - TX - Remote, US - WA - Everett, US - WA - Remote, US - WA - Seattle, US - Washington DC, US - WI - Milwaukee, US - WI - Remote. Ref #2984. Posted 12-Jun-2019
The Customer Experience Quality Coordinator (CXQC) is responsible for standing up and growing capabilities to measure the quality of Viasat’s products and services. The CXQC will also be responsible for facilitating calibration/group sessions regarding our quality program. The Customer... -
Installer Relations Service Representative
US - CO - Englewood. Ref #2760. Posted 01-May-2019
Are you ready to grow your career to the next level? How about working for a company that has been named on lists compiled by BusinessWeek, Forbes, INC and Fortune for its superior record of growth and performance, and is ranked among the Top 50 Space Companies (Space News) and Top 100 Defense... -
Installer Relations Service Representative
US - CO - Englewood. Ref #2522. Posted 08-Mar-2019
Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our... -
Installer Relations Service Representative
US - CO - Englewood. Ref #1964. Posted 05-Dec-2018
Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our... -
Operations Director, Community WiFi, Viasat Brazil
Brazil - Rio de Janeiro, Brazil - São Paulo. Ref #2496. Posted 13-Mar-2019
Viasat is a producer of WiFi internet hotspots for rural and remote communities. We recruit and deploy these sites through local entrepreneurial support teams. Our mission is to bring internet to town centers through local businesses with programs like "Internet Par Todos".The Brazil... -
Passenger Care - Social Media Specialist
US - CA - Carlsbad, US - CO - Englewood, US - TX - Austin, US - TX - Bryan/College Station. Ref #2979. Posted 21-May-2019
Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our... -
Passenger Care Technology Manager
US - CA - Carlsbad. Ref #2638. Posted 02-Apr-2019
Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our... -
Technical Support Representative
US - TX - Bryan/College Station. Ref #3088. Posted 10-Jun-2019
Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our... -
Technical Support Representative - Bilingual English/Spanish
US - TX - Bryan/College Station. Ref #2428. Posted 04-Mar-2019
Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our...